Saturday, November 7, 2015

Sears Good, Sears, Better, Sears Best


Sears is known for offering merchandise in a variety of grades-- typically good, better, and best.

The system was Good, Better, Best. Here's how it worked. Let's say that you wanted to buy a circular saw. You would go to the tools section of the catalog and look at the pictures and descriptions of Craftsman circular saws. You might discover, for example, that the Good saw boasted a 7" diameter blade and used a 2 1/2 horsepower motor for $29.99. The Better saw may have used 7" or 8" blades powered by a 3 1/2 horsepower motor - plus it had a spring-loaded safety guard for $39.99. Finally, the Best saw had 7" or 8" interchangeable blades, a 5 hp motor, the spring loaded guard and a built-in leveling system for straighter cuts for $49.99, for example. -- From DigIt Sales Blog

When it came to appliances, good was usually cheap goods-- a washer with a small tub and weak motor, a refrigerator with metal shelves, a stove with no window in the oven door. The better products usually were more robust, sharing mechanical components with products positioned as best, but with fewer bells and whistles. The better stove, for example, might have the same frame and heating elements as the best stove, but lack time delay baking capability and chrome-plated oven racks.

My mentor and friend Floyd Dennis always urged consumers to go with Sears Better. Best, the premium products, have more features and thus more things to go wrong. Better ultimately gave better service than best, and for less money.

I've always heeded Floyd's advice. Consequently, here's the control panel on the washer I left in Georgia when I sold my house.


A knob to the left offered three water levels: low, medium, and high.

Here's the control panel from our new washer:



No, wait, that's one of the control panels from a Boeing 747 jetliner. Here are the controls for our washer:


The dryer panel is similarly complex.

The knob to the left isn't so bad. It has what, nine positions which can be easily selected by turning. I have no idea why I need an allergy or bedding or sanitize setting, or just what they do, but yeah, I can see a use for heavy duty, quick wash, permanent press, and delicates. And normal, which is what I almost always use.



The panel to the right is where I take issue with the washer. Check it out.

I don't really need an Eco Warm setting (whatever that is) or a delayed end. And what do I need steam for? And yeah, there's a sound button, probably because the damn thing plays Mozart. I'm not kidding. This is Jersey. Why not Springsteen? Hmmm... do you think there might be Four Seasons and Springsteen selections as well as for old Wolfgang Amadeus?

It just seems like a lot of stuff that can break and too much to have to bother with when you just want to dry your socks. Thank goodness Heather bought 10 year warranties on both the washer and dryer.

p.s. Can someone explain to me why there's a smiley face with a hat icon?

p.p.s. In all seriousness, Heather lost her washer and dryer when her basement flooded in Hurricane Irene. There was no reason to replace them because she could have easily lost the replacements. Consequently she spent three years taking her dirty laundry to laundromats. So God bless her. When we were shopping for the washer and dryer I urged her to get whatever she wanted. She did, and I'm more than happy to have more settings than I can figure out.

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